This means receiving deep, data-driven insights on every single connected fan, for whom content can be hyper-personalized – optimised for the individual across media, betting, ticketing, marketing and a host of other mediums.
Our FanID marketing service powers such personalisation for rightsholders and brands, providing the first sports-industry-specific data clean room to achieve a deeper understanding of sports audiences. It creates individual customer profiles, targeting fans with customised adverts and their own, tailored feed of actionable narratives.
Generative AI is also transforming the content itself. Already, data visualizations incorporate real-time, animated overlays into the live sports stream. Some streams are incorporating more gamified elements such as leaderboards, challenges and rewards that make the viewing experience more interactive and immersive. These are supported by AI chatbots and virtual assistants, bringing data insights and user-relevant storytelling and interactions.
At Sportradar, we’re already applying elements of this technology through emBET, a streaming solution that integrates sports betting functionality and live data information. Insights, polls, voting and quizzes, are directly fed into any OTT streaming platform.
But there is much scope for deepening the influence of AI too. As the incipient market matures for augmented and virtual reality (AR and VR) hardware such as Apple’s Vision Pro and the Meta Quest, it will open the way to more creative and immersive sports-focused content.
This might mean watching a game from a specific seat or angle, or even from an individual player’s perspective. It could mean playing simulations against an avatar of a favourite player or athlete.
Social-media integrations, based on AI analysis of trends and fan sentiment, will allow sports organizations to connect with their audience still further. And with real-time translations, captions and subtitles or audio descriptions, accessibility can be improved for a global audience and for fans with disabilities.
None of this is possible unless the AI is trained on diverse and reliable datasets. Now, thanks to those datasets, how we consume sports will be unrecognisable to what we know from the past 100 years – even though the games themselves will remain much the same.